Messaging & Communication

Learn how to use real-time chat, send attachments, create groups, and manage message settings.

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Financial Workflows

Understand deposits, withdrawals, approval processes, and ledger management features.

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Account & Settings

Manage your profile, privacy settings, notifications, and account preferences.

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Security & Privacy

Learn about our security features, privacy controls, and data protection measures.

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Frequently Asked Questions

How do I create a deposit slip?
Navigate to the Financial tab, select "Create Deposit", fill in the amount, purpose, date, and mobile number. Submit for approval from the relevant party.
Can I send files in messages?
Yes, Fisnum supports images, videos, and PDF attachments in both individual and group chats.
How do approvals work?
For 1-on-1 transactions, the receiver must approve. For group transactions, group admins handle approvals. You'll receive notifications for pending approvals.
Can I export my ledger?
Yes, you can view your running balance, filter by transaction type and date, and export your complete ledger to PDF format.
How do I delete my account?
Go to Profile → Settings → Account → Delete Account. Type "Delete" to confirm. This action is permanent and cannot be undone.
Is my data secure?
Yes, we use industry-standard encryption, secure data storage, role-based access controls, and comprehensive audit logging to protect your information.

System Requirements

iOS Compatibility

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Storage Space

Minimum 50MB of available storage space for app installation and data.

Network Connection

Stable internet connection required for real-time messaging and financial workflows.

Permissions

Camera and photo library access for sharing images, notification permissions for alerts.

Need More Help?

Our support team is here to help you get the most out of Fisnum. Choose the best way to reach us:

Email Support

Get detailed help via email. We typically respond within 24 hours.

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Help Center

Browse our comprehensive knowledge base and tutorials.

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Report Issues

Found a bug or technical problem? Let us know so we can fix it.

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